- 1. How do you make sure customers feel safe shopping on your website?
I make everything clear and transparent — customers get order confirmations, tracking numbers, and direct contact support. I also plan to add detailed product photos and full policies so customers feel completely confident while ordering.
2. What steps will you take to improve trust, since your website doesn’t show product details yet?
I’m already working on uploading high-quality product photos, size charts, fabric details, and customer reviews. This will help people see exactly what they’re buying and trust the brand more.
3. How do you ensure your suppliers always deliver good-quality fabrics?
I source from trusted markets in Jalandhar and Ludhiana and check every batch myself. I only work with suppliers who maintain consistent quality and replace defective items quickly.
4. What will you do if demand grows faster than expected?
If demand increases suddenly, I’ll use backup suppliers, place bigger bulk orders, and work with additional tailors. This ensures I never run out of stock and customers get their orders on time.
5. How will you keep your clothing line updated with new fashion trends?
I follow current trends through Instagram, customer feedback, and supplier catalogs. I regularly add new designs so customers always get fresh, modern styles.
6. What makes your brand unique compared to other clothing sellers?
My brand focuses on high-quality fabrics, comfortable fits, and reasonable prices. I personally style, check, and select every piece, giving customers a more personalized and trustworthy shopping experience.
7. How will you use investor money if someone chooses to invest?
Investor funds will be used for buying more inventory, professional marketing, improving the website, and eventually setting up a physical store. These steps will help the business grow faster and increase sales.
8. How do you handle customer issues like late delivery, size problems, or damaged items?
I respond quickly, replace damaged pieces, and allow returns within 14 days. If delivery is late, I update customers immediately. My goal is to keep every customer happy and coming back.